Online Cosmetics return policy
We’ll gladly accept returns or exchanges for any WWW.CFSKINCARECENTER.COM purchases and will issue a full refund upon receiving your items within 15 days of the PURCHASE date. All returns must bring to C&F SKIN CARE CENTER at 8406 5th Ave Brooklyn, NY. 11209 All returns must be pre-approved by customer service.Place the unused item in its original condition into original shipper packaging. Once we approve your returned product(s), we will issue your replacement or refund immediately.
There are no refunds for any service or product. Unopened products in original, undamaged packaging can be returned within 14 days for store credit when accompanied with a receipt. Spa series of treatments can be exchanged for credit only to be used toward other services except permanent make up .Spa gift cards can be exchanged for credit only to be used toward products or services.
All spa services are available by appointment. We recommend scheduling your appointment as far in advance as possible to ensure availability. Walk-ins are based on availability. Any gift cards, vouchers, or certificates must be mentioned at time of booking. For parties of 3 and larger or any spa package, we require a credit card or gift certificate number.
If you are a first time client, we suggest that you arrive 10 minutes before your appointment. This will allow ample time for a skin consultation necessary to customize treatments to your personal needs and to complete a profile before your service.
Late arrivals will not receive an extension of scheduled service.
We require 24 hours advance notice in order to cancel or change any service with no charge. If you do not notify us of the cancellation 24 hours prior to your spa treatment, you are subject to a 15% charge for each service that would have been rendered. This policy also applies to gift card, vouchers, or certificates holders.
All gift certificates must be mentioned and approved prior to making your appointment.
Spa promotions cannot be used or combined with any other offer, promotion, or third party gift certificate.
Loss or Damage:
For the protection of your clothing, we recommend wearing the robe provided. We cannot be responsible for any loss or damage of personal items.